Terms of Service

1. Who we are

These Terms of Service ("Terms") are an agreement between you and Super 6 Series L.L.C., a Florida limited liability company doing business as AI Made Simple with TK ("we," "us," "our"). They apply to aiwithtk.com and to everything you buy or book through it, including AI assistant setup and ongoing plans, live classes, one to one training, and calls ("Services").

2. Accepting these terms

By paying for, registering for, or using any Service, you agree to these Terms and to our Privacy notice. If you are accepting for a business, you confirm you have authority to bind it, and "you" includes that business. You must be at least 18 years old to buy a Service.

Corporate training, custom builds, and Managed Services are provided under a separate written agreement or engagement letter. If that document conflicts with these Terms, that document controls for that engagement.

3. The services

AI assistant setup. We install and configure an AI assistant on your computer, set up around the tools you use, and hand it over working. Setup is usually completed in one session of up to two hours, depending on your system.

AI assistant plans. After setup, a monthly or yearly plan keeps the assistant running: updates, configuration changes as your work changes, support when something needs fixing, and the assistant's own AI use within the fair use limits.

Classes and training. Live classes and one to one sessions as described on the site at the time you buy.

We may improve or change how a Service is delivered, including the AI models, tools, and providers behind it, as long as the Service you paid for stays materially the same.

4. Prices and payment

Prices are in US dollars and are shown on the site before you pay. The price shown is the price charged. Payments are processed by Stripe; we do not receive or store your full card number. Because payments are processed by Super 6 Series L.L.C., your checkout page and card statement show Super 6.

You are responsible for any taxes that apply to your purchase, other than taxes on our income. We may change prices for new purchases at any time. For a plan you already have, we will give you at least 30 days notice by email before a price change applies to your next renewal, and you can cancel before it takes effect.

5. Assistant plans: renewal and cancellation

Monthly plan. You pay $500 at checkout for setup, which includes your first month. Thirty days after checkout, and every month after that, your card is charged $99 until you cancel. Ongoing support includes 22 hours per month of Tim Keeley's time for support, training, and updates. It is not unlimited. Two of those hours are reserved for maintenance and support of your model.

Yearly plan. You pay $1,569 at checkout for setup plus your first year. One year after checkout, and every year after that, your card is charged $1,069 until you cancel.

Your authorization. By starting a plan you authorize us, through Stripe, to charge your payment method on each renewal date at the price then in effect, until you cancel.

How to cancel. Cancel any time by email to tk@AIwithTK.com, or by call or text to (813) 270-2754. Cancel before your next renewal date to avoid that charge. We confirm every cancellation in writing. Cancellation stops future charges; your plan stays active until the end of the period you already paid for.

Failed payments. If a renewal payment fails, Stripe may retry it. We may pause the Service until payment is made, and cancel the plan if it is not.

6. Classes and sessions

• One person per seat. A seat is for the person who registered. Join links may not be shared. Shared seats may be removed without a refund.
• What you need. Classes require a laptop or desktop and a paid subscription to Claude or ChatGPT, paid to that platform, not to us.
• Payment first. Class links are sent after payment is confirmed.
• Rescheduling. If you contact us before your class starts, we will move you to another scheduled date. A class needs a minimum number of registrations to run. If we cancel or move a class, you choose another date or a full refund of that class fee.
• Conduct and recording. We may remove anyone who disrupts a session. You may not record a group session without our written permission. One to one Executive sessions include a recording provided to you.

7. Refunds

All fees are earned when paid and are non-refundable, except as stated in these Terms or where the law requires otherwise. This includes:

• Setup fees, once setup work has begun.
• Monthly and yearly plan periods, in whole or in part. A yearly plan is non-refundable for the full year once paid.
• Fees for Services not used, for forgetting to cancel before a renewal date, or for a change of mind.

7.1 Renewal confirms delivery

If your assistant has been set up and is running and you allow a renewal payment to go through, that payment confirms that the Service was delivered and that you are satisfied with it, for that payment and every payment before it, and you waive any claim that the Service was not delivered or was unsatisfactory for those periods.

7.2 Correction is the remedy

If a Service does not work as described, tell us. Your remedy is for us to correct it within a reasonable time.

7.3 One-time accommodations

If we ever grant a refund, credit, or exception, that is a one-time courtesy. It does not change these Terms or waive any of our rights.

8. Chargebacks and payment disputes

If you believe a charge is wrong, contact us first in writing at tk@AIwithTK.com and give us 10 business days to resolve it. Most issues are fixed faster than a bank dispute would be.

• Filing a chargeback on a charge you authorized, without first contacting us, is a material breach of these Terms.
• You remain responsible for the amount owed regardless of how a card network rules on a dispute.
• You are responsible for the processor's dispute fee, and for reasonable collection costs and attorney fees where the law allows.
• We may suspend your Services and decline future Services while a dispute is open.
• You authorize us to share these Terms, your acceptance record, your transaction history, delivery records, and our correspondence with you with your bank and the card networks to respond to a dispute.

9. Your responsibilities

• Give accurate information and keep your contact and payment details current.
• Use the Services lawfully and in line with the terms of the AI platforms and other services you connect.
• Keep your own accounts, passwords, and devices secure, and keep backups of anything important.
• Review AI output before you rely on it or send it to anyone.

10. Third party services and availability

The Services depend on things we do not control ("Third Party Services"), including AI model providers, your internet service provider and mobile carrier, hosting and cloud providers, email and calendar services, connected software, payment processors, your own hardware, browser, and operating system, and electrical and telecommunications infrastructure.

We do not guarantee uptime or availability and do not offer a service level agreement. We are not liable for, and no refund, credit, or extension is owed because of, any outage, change, or failure of a Third Party Service. A provider retiring or changing a model, or changing its policies or prices, is not a breach of these Terms; we will adapt your setup within a reasonable time where practical.

Your acknowledgment. You understand that the Services rely on Third Party Services outside our control, and you accept that their availability and performance are not guaranteed by us.

11. AI output, no professional advice

AI can be wrong, incomplete, or out of date, and it can sound confident when it is wrong. You are responsible for reviewing output before you use it. Nothing we provide is legal, medical, tax, financial, or other professional advice. TK is not a lawyer, doctor, or accountant. For professional matters, confirm with a licensed professional. We do not promise any specific result, income, or time saving.

12. Regulated and confidential information

• Health information. We are not a Business Associate under HIPAA unless we sign a written Business Associate Agreement with you. Do not give us, or put into any assistant we set up, protected health information unless that agreement and a compliant setup are in place.
• Legal work. Attorneys remain responsible for confidentiality, privilege, supervision, and their professional rules when using AI. Client information should go in only once the setup fits your obligations and firm policies.
• Payment and other regulated data. Do not enter full card numbers, government ID numbers, or other regulated data into an assistant unless the setup has been built for it.

You are responsible for deciding what information you provide and for meeting the rules that apply to your profession and your data.

13. Fair use

Assistant plans are for ordinary use within the Services described on this site. We may review usage when it materially exceeds ordinary use, creates unusually high provider or infrastructure costs, consumes disproportionate capacity, degrades the service, uses abnormal automation volume or frequency, attempts to bypass limits, or creates a security, legal, operational, or third-party risk. If we reasonably determine use is excessive or abusive, we may limit or pause the affected Service, require a different plan or a written usage arrangement, or cancel the plan and disable access. We may suspend access immediately when reasonably necessary to protect the Service, our systems, other customers, or a third party. When practical, we will tell you about the issue and give you a reasonable chance to correct it first. Cancellation under this section stops future renewals; it never authorizes a surprise charge.

14. Access to your systems

Setup and support may require access to your computer and accounts, which you grant and can revoke at any time. We use that access only to provide the Services. We are not responsible for problems that existed before we started, for data you did not back up, or for changes made by you or others after handover.

15. Intellectual property

Your content and data stay yours. Our class materials, prompts, templates, and other materials are licensed to you for your own personal or internal business use and may not be resold, published, or shared outside your organization without our written permission. Ownership of custom builds is set out in the written agreement for that engagement.

16. Disclaimer of warranties

Except as expressly stated in these Terms, the Services are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement, to the fullest extent the law allows.

17. Limitation of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for all claims relating to the Services is limited to the total fees you paid us in the 12 months before the event giving rise to the claim.

18. Indemnity

You will defend and indemnify us against third-party claims arising from your content, your use of AI output, your breach of these Terms, or your violation of law or of the rights of others.

19. Suspension and termination

You may stop using the Services at any time and cancel a plan as described in section 5. We may suspend or end Services if you breach these Terms, do not pay, or use the Services in a way that creates legal, security, or safety risk. Sections that by their nature should survive, including 7, 8, 10, 11, 12, 16, 17, 18, 20, 21, and 22, survive termination.

20. Force majeure

We are not responsible for delay or failure caused by events beyond our reasonable control, including outages of Third Party Services, internet or power failures, severe weather, natural disasters, epidemics, government action, labor disputes, or cyberattacks. We will resume performance as soon as reasonably practical.

21. Arbitration and class action waiver

Please read this section carefully. It affects your rights.

Informal resolution first. Before starting any claim, contact us in writing and give us 30 days to try to resolve it.

Binding individual arbitration. Any dispute relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association under its applicable rules, including its Consumer Arbitration Rules where they apply, rather than in court. Either party may instead bring an individual claim in small claims court if it qualifies.

Class action and jury waiver. You and we each agree to bring claims only in an individual capacity, not as a plaintiff or class member in any class, collective, or representative proceeding, and each waive the right to a jury trial.

30 day opt out. You may opt out of this arbitration agreement by emailing tk@AIwithTK.com within 30 days of your first purchase, with your name and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

22. Governing law and venue

These Terms are governed by the laws of the State of Florida, without regard to conflict of law rules. Any court proceeding permitted under these Terms will be brought in the state or federal courts located in Orange County, Florida, and you and we consent to that jurisdiction.

23. Calls, texts, and emails

By giving us your phone number or email, you agree that we may contact you by call, text, or email about your purchase, booking, class, or account, including reminders. Message frequency varies. Message and data rates may apply. Reply STOP to any text to stop texts, or HELP for help. We do not sell your number or use it for unrelated marketing without your consent.

24. Changes to these terms

We may update these Terms. The effective date at the top shows the current version. Changes apply to purchases made after they are posted. For an active plan, material changes take effect at your next renewal, and we will tell you by email at least 30 days before.

25. General

These Terms, together with any written agreement for a specific engagement and our Privacy notice, are the entire agreement between us about the Services. If any part is found unenforceable, the rest stays in effect. Our not enforcing a term is not a waiver. You may not assign these Terms without our consent; we may assign them to a successor business. Headings are for convenience only.

26. Contact

Super 6 Series L.L.C., doing business as AI Made Simple with TK
924 N Magnolia Avenue, Suite 202-1151, Orlando, FL 32803
Email: tk@AIwithTK.com
Call or text: (813) 270-2754